Arrow Exterminators Pest Control Services for 2023
Depending on where you live, pests might be an ongoing year-round concern, or an infrequent nuisance. Either way, in order to truly deal with pests properly, it’s always best to call a pest control company. Deciding on which pest management service is right for you can be a difficult and daunting task. Whether your pest care needs are urgent or not, it’s important to take the time to explore your options to make sure that the company you call is reputable, meets your standards and can best handle your pest situation. At Home Pros has taken some of the work out of this process for you by reviewing different pest care companies. Read on to find out what At Home Pros discovered about Arrow Exterminators and under what circumstances we suggest hiring them for your pest care needs.
Arrow Exterminators
Arrow Exterminators is a family-owned and -operated business that serves mainly states in the southern part of the United States. It was founded in 1964 and has been providing great pest care services ever since.
Arrow Exterminators is considered a reliable service that prides itself on giving great customer service with every treatment. Arrow receives high marks for their pest care professionals’ effectiveness and expertise.
Arrow has received a GreenPro certification from the National Pest Control Association as well as the QualityPro mark of excellence for customer service. Additionally, their termite control program stands out in the industry for its reputation for performance. Their termite bonds can be transferred with the ownership of a home, and are said to provide an extra level of confidence.
Good to Know
Arrow has a 100 percent satisfaction guarantee that lasts for 30 days after treatment.
Pros and Cons of Arrow
Pros: All of Arrow Exterminators’ services come with a customer guarantee. They do offer bed bug and termite services, as well as the choice of eco-friendly treatment applications. Arrow Exterminators is GreenPro Certified by the National Pest Management Association, which means that as a pest control company, they must prioritize alternative solutions over traditional toxic and poisonous treatments. There is a strict process the company must go through in order to receive this certification. In addition, Arrow’s technicians must adhere to the same strict standards and requirements that GreenPro has set for all companies and employees to follow. If there is a severe infestation that must be treated with pesticides, a GreenPro certified company must devise a course of action to ensure minimal environmental impact.
Cons: There are Arrow Exterminating franchises in only 12 states in the southern part of the U.S., which means it has a limited-service range as compared to other large pest control companies. Several customer reviews mention experiencing trouble speaking with someone other than an agent when they call for help with a pest control issue, while others have experienced complications with billing. Their website isn’t terribly informative and it is difficult to get specific details on plans or costs.
Arrow Services
Arrow Exterminators provides general control for the following pests:
Arrow Exterminators can also provide special treatments for your home if you have particularly difficult pests such as:
- Fire Ants
- Mosquitoes
- Fleas
- Ticks
- Bed Bugs
- Stinging Insects
- Scorpions
- Wildlife, including squirrels, raccoons, and birds
Arrow also offers several other services including:
- Free Inspections
- Termite Bonds
- A 100 percent satisfaction guarantee which lasts for 30 days after treatment
- Eco-friendly treatments
- Technician Training
STEPS Sustainable Pest Control:
Arrow provides what they call their STEPS pest control system, which is an all-encompassing approach that allows the company to treat your pest issue in the least harmful way for you, other pests, and the environment. This includes a 3-step process:
- Property inspection
- Targeting the root cause of your pest infestation
- Using eco-friendly treatments and substances
The STEPS pest control system (Sustainability Through Environmental Practices and Solutions) comes with a 100 percent satisfaction guarantee, which includes unlimited returns until the pest issue is resolved. The STEPS system is Arrow’s proprietary Total Protection System, and the first of its kind in the pest control industry. Arrow Exterminators explains that it “represents a company-wide commitment to providing the most environmentally friendly pest control services.” This commitment extends not only to the customer but also to the community as well, as Arrow technicians are members of the communities in which they serve. The STEPS Sustainable Pest Control System aims to provide pest control treatments in the most environmentally responsible way possible.
Arrow Locations
Arrow Exterminators serves 12 states located in the southern portion of the United States:
- Alabama
- Arizona
- Florida
- Georgia
- Kentucky
- Louisiana
- Mississippi
- North Carolina
- South Carolina
- Tennessee
- Texas
- Virginia
Arrow Cost Breakdown
Arrow provides free initial home inspections for pest control services. They do not make you buy an annual contract to receive treatment and do allow you to customize your pest control plan to fit your individual needs.
The AtHomePros Verdict
Arrow Exterminators may be a great choice for your home and pest needs if you reside in one of their service areas. However, with limited availability, you may find yourself in an area outside their range of service. Arrow Exterminators does claim that they have environmentally-conscious options, however, it is difficult to see from their website what those options might be and how they might be eco-friendly. Overall, customers seem to have good feedback on their services from Arrow Exterminators, including receiving an A+ rating from the Better Business Bureau (BBB).
Learn how much you should be paying for pest control near you. 